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Digitcog > Blog > How To > How to Solve the Instagram Not Sending SMS Code
How To

How to Solve the Instagram Not Sending SMS Code

Tony Mark By Tony Mark Published April 12, 2023
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Instagram is a popular social media platform that allows users to share photos and videos with their followers. However, one of the common issues that users face is when they are not able to receive the SMS code to log in or verify their accounts.

Contents
Reasons why Instagram is not sending SMS codesIncorrect phone numberNetwork issuesCarrier issuesDevice compatibilitySolutions to fix Instagram not sending SMS codesUse the “Resend Code” optionTry a different phone numberUse a third-party authentication appContact Instagram SupportPreventing future issues with SMS codesKeep your phone number updatedCheck your network connectionUse a supported deviceConclusion

If you are also facing the same issue, don’t worry! In this article, we will discuss the reasons why Instagram not sending sms code and how to solve the problem.

Reasons why Instagram is not sending SMS codes

There could be various reasons why Instagram is not sending SMS codes, such as:

Incorrect phone number

Make sure that you have entered the correct phone number associated with your Instagram account. If you have changed your phone number recently, update it in your Instagram account settings.

Network issues

Sometimes, network issues can prevent you from receiving SMS codes. Check your network connection and try again.

Carrier issues

Some carriers may have blocked SMS codes from Instagram due to spam or security reasons. Contact your carrier to unblock the SMS codes.

Device compatibility

Instagram may not support your device or operating system, which can result in not receiving SMS codes. Check if your device is compatible with Instagram’s requirements.

Solutions to fix Instagram not sending SMS codes

If you are not receiving SMS codes from Instagram, try the following solutions:

Use the “Resend Code” option

After waiting for a few minutes, if you still haven’t received the SMS code, tap on the “Resend Code” option on the login page. Instagram will send another SMS code to your phone number.

Try a different phone number

If you have access to a different phone number, try using it to receive the SMS code. If you receive the code on the other number, it means that there is an issue with your phone number.

Use a third-party authentication app

Instagram also provides the option to use a third-party authentication app such as Google Authenticator or Authy. Download and set up the app on your device and follow the instructions to use it to log in or verify your account.

Contact Instagram Support

If none of the above solutions work, contact Instagram support for assistance. You can contact them through the “Report a hacked account” option or through the Instagram Help Center.

Preventing future issues with SMS codes

To prevent future issues with SMS codes, you can try the following tips:

Keep your phone number updated

Make sure that you have updated your phone number in your Instagram account settings. If you change your phone number, update it immediately.

Check your network connection

Before logging in or verifying your account, check your network connection to ensure that it is stable and strong.

Use a supported device

Make sure that your device and operating system are supported by Instagram. Check their requirements and update your device if necessary.

Conclusion

If you are facing issues with Instagram not sending SMS code, try the solutions mentioned above. Ensure that you keep your phone number updated, check your network connection, and use a supported device to prevent future issues. If you are still facing issues, contact Instagram support for assistance.

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Tony Mark April 12, 2023
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